I.Collection and Use of Personal Information

Morenjoy Online Store

When making purchases on the Morenjoy Online Store, we gather your name, email address, phone number, billing and shipping address, and payment card details. This information is utilized for transaction processing and order delivery. You can opt for a guest checkout without creating an account. If an account is created, your password and profile details are stored for faster checkouts.

Warranty Requests

For defective products under warranty, we collect personal information including your name, email address, phone number, residential address, product details, serial number, purchase location, date of purchase, proof of purchase (e.g., picture of receipt), and reasons for the warranty request. This data is used for processing warranty claims.


Signing up for promotional emails involves providing your email address. You can opt out anytime through unsubscribe instructions in each email or by directly contacting us. Note that transactional or informational emails may still be received.

Contests and Promotions

Participating in contests or promotions requires information such as your name, address, email, phone number, and other details necessary for administration or prize distribution. Social media accounts, profile pictures, and public posts or comments may also be collected. This data is used to manage and administer the contest or promotion, and submitted content may be shared or published.

Contacting Us

When you reach out with comments, questions, or complaints, we may ask for identifying information like your name, email, and country/region. This data helps us respond to your inquiries promptly, and we may retain it for future assistance and to enhance customer service. Personal information is also used to establish and manage our relationship with you.

Opt-out Information

You have the option to opt out of Morenjoy communications, including newsletters and promotional emails, at any time. Unsubscribe instructions are provided in each email, or you can contact us directly. Note that essential transactional or informational emails may still be received.

Contests organized by Morenjoy

Participation in contests requires personal data. This information is used during the contest and its implementation, including winner selection, notification, and possible publication of winner names. If a prize is offered by a third party, winner data may be shared with the sponsor or its service provider. Participant data is not disclosed to third parties without consent.

II.Information We Collect Automatically

We and our third-party service providers, including Google Analytics, gather, process, store, and analyze information obtained from your browser or through the use of “cookies” or other tools designed to track, measure, and analyze behavior and usage of the Morenjoy website. The term “cookie” in this Policy refers to all such cookies and other tools.


Cookies are small pieces of data sent by Morenjoy websites to your browser, stored on your computer or mobile device, allowing recognition upon your return.

We use the following cookies on the Morenjoy website:

1.Absolutely Necessary Cookies:

These cookies are vital for the functioning of the Morenjoy website. Examples include cookies enabling you to log into your account or use online payment services.

2.Functionality Cookies:

Used to recognize you upon your return, functionality cookies personalize content, remember preferences (e.g., language choice), and integrate third-party services’ useful features into our site (e.g., “Find a Store” functionality and social media features).

3.Analytics Cookies:

Google Analytics is employed to collect specific analytics information, enhancing our understanding of Morenjoy website activity and improving services. Collected data includes IP addresses, device types, identifiers, page requests, referring websites or advertisements, operating systems, browsers, time spent on Morenjoy’s websites, and actions taken in the Morenjoy Online Store. This data is received in an aggregated, anonymous form, safeguarding individual user identification. The information is used to comprehend visitor interactions, evaluate the effectiveness of placed advertisements on third-party websites, and enhance the overall visitor experience.

Cookie Management:

You can configure your web browser to notify you upon receiving a cookie or choose not to accept specific cookies. However, opting not to accept cookies from the Morenjoy website may limit your ability to use all website features. For additional details about cookies, including checking set cookies and adjusting browser settings to block cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

Google Analytics:

For more information regarding data collection and processing by Google Analytics, including opting out, refer to the provided links on privacy and terms, and data privacy and security.

III. Users from the European Union

This section of the Privacy Statement specifically applies if you are utilizing the Morenjoy website from a member state of the European Union, supplementing the information provided in this Privacy Statement. Morenjoy Technologies USA, Inc. acts as the data controller for the processing of information classified as personal data (“personal data”) under applicable data protection laws.

Legal Basis for Processing

As previously mentioned, we process personal data for the outlined purposes in this Privacy Statement. The legal basis for processing personal data includes:

1. Performance of Contract:

   – To provide you with services through the Morenjoy website.

   – To process your payments.

2. Compliance with Legal Requirements:

   – To adhere to applicable accounting rules.

   – To make mandatory disclosures to law enforcement authorities.

3. Legitimate Interests:

   – To manage our relationship with you.

   – To enhance and improve our services.

4. Consent:

   – To communicate with you about our products and services.

   – Consent can be withdrawn at any time without affecting prior lawful processing based on consent.

In certain cases, providing personal data may be necessary for processing to enable us to furnish all our services and for you to utilize all features of the Morenjoy website.

Contests organized by Morenjoy

Participation in contests necessitates personal data. We use this data during the implementation of the respective contest, including drawing winners, notifying winners and possible losers, potentially publishing winners’ names, and sending prizes. If a prize is offered by a party other than Morenjoy, winner’s personal data will be sent to the prize sponsor or its service provider. Otherwise, participant personal data will not be shared with third parties without consent. The legal basis for processing is Art. 6 (1) lit. b GDPR.

Third-Party Sites

The Morenjoy website may include links or plug-ins to third-party websites, including social media sites that are not owned or controlled by us. Our website links may also be present on sites where we advertise. We want to emphasize that we lack control, do not review, and are not accountable for the privacy policies or content displayed on these external websites. Clicking on such links or plugins will redirect you away from our service, and another entity may collect your personal information. If you interact with our content via social media sites and plugins, you may grant us access to specific information linked to your social media account (e.g., name, username, profile picture, gender) for delivering content or as part of the social media site or plugin’s operation.

Updates to Privacy Statement

This Privacy Statement may undergo periodic updates to reflect changes in our privacy and data practices. We recommend reviewing this page regularly to stay informed about these changes. Notification of any alterations to our Privacy Statement will be provided by posting a prominent notice on the Morenjoy website before the effective date of the changes. In some instances, we may also notify you of changes through email. The last update date is indicated at the top of this Privacy Statement.

Contacting Us

If you have questions or comments about this Privacy Notice, wish to update the information we have about you or your preferences, or want to exercise your rights of access, rectification, blocking, deletion, or if you object to the processing of your information, please contact our Privacy Office via email at privacy@Morenjoy.com.